Please note: You must be 21 years of age to rent a cabin or chalet

Rates: Rates are subject to change without notice. Fireside Chalets LLC will not be responsible for errors on confirmations, email, etc.,. In addition to room rate there will be a clean fee, taxes, a processing fee, and if applicable, a pet fee.

Minimum Stay: There is a 2 night minimum stay except on holidays. In October during special events there is a 3 night minimum. We require a 4 or 5 night minimum on certain Holidays.

Check-in Time: Check-in time is at 3:00pm. During Peak Times there may be a delay and your patience is appreciated. Please call our office if you need assistance with directions at 877-774-4121.

Late Arrivals: Late arrivals need to prepay in advance to receive a late arrival package. However our office is open until 9 pm. We would like to encourage you to be at the office during operating hours so that we may assist you in locating your cabin.

Check-Out time: Check-out time is at 11:00am. There will be an additional charge for later check-outs. Additional days may be available, please contact the office for availability.

Payment: Payment must be paid in full at check-in. Photo ID is required at check-in. No keys or maps are released until the balance is paid in full. If there is going to be separate payments, have the payment divided prior to arrival. We accept Money Orders, Traveler’s Check, Visa, Mastercard, and Cash Only. No Personal Checks.

Pre-Payment: If you are wanting to pay more than the $100.00 deposit that is required for the deposit, we will have to fax you a credit authorization form. We also require a copy of both sides of the credit and driver’s license. Call a reservationist at 1-877-774-4121 to have a credit authorization form faxed to you.

Keys: There is a $10.00 charge per key that is not returned upon check-out. Some of our cabins come equipped with a key code, if this applies call the office upon departure and let the staff know that you are checking out of the unit.

Occupancy: The cabin will only accommodate the number of guests that the cabin will sleep due to a Fire Marshal Code. Occupancy is strictly enforced. NO HOUSE PARTIES ARE ALLOWED. Guests violating these rules will be asked to leave the premises forfeiting all remaining rent.

Pets: As we may have guests with allergies, we have established a NO PETS policy except in cabins that allow pets. Most pet-friendly cabins do not allow a dog larger than 35 pounds. We do have a few that will allow a larger dog. Ask a reservationist for details. If a pet is found in a cabin that is not pet-friendly, you will be asked to leave the premises forfeiting all remaining rent and security deposit. There will also be an additional charge for cleaning the carpet and furniture. This policy does not apply to our Pet-friendly cabins and chalets. We accept Dogs ONLY. If bringing a pet, please abide by our pet rules and regulations. There is a $50.00-$75.00 dollar non-refundable pet fee depending on size of pet. Dogs are not to be left unattended. Dogs need to be crated when left inside premises alone. Pet owner takes full responsibility of damages caused by the dog. Fireside Chalets and property owners assume no responsibility for your pet.

Non-Smoking: Some of our homes have a no smoking policy. The Non-Smoking policy is strictly enforced.

Bugs and Animals: You may experience some critters in the mountains. Please do not feed the wild animals. We have monthly pest control on all of our cabins for insects.

Guest Responsibilities: Guests will assume full responsibility for damages, excessive cleaning charges or missing items from the cabins due to negligence.

Vehicles: Fireside Chalets and Individual Property owners are not responsible for any vehicles. Some of our roads are impassible if bringing a motor bike, bus, trailer, etc,. We do have accommodations on flat areas just ask your reservationist for more details.

Cancellation Policy and Refunds: If for any reason you should need to cancel, please call our office 14 days prior to your arrival at which time you may receive 50% of the deposit back or go into rebooking for up to 6 months. If you fail to call or reschedule you will be charged one nights room rate and the $100.00 deposit. If you reschedule within the allotted time, the balance is due 30 days prior to arrival. In the event of failure of appliances, whirlpools, hot tub, central heat and air, any public utilities such as satellite/cable, we will make every effort to correct the malfunction as soon as possible. Neither the rental company nor the property owners will be obligated to refund in the event of failure. You are responsible for the entire booking once your reservation has been made and confirmed. There will be a $20.00 plus tax fee for any changes (change in cabins, dates, and rescheduling) made to your reservation.

Refunds: No refunds for any reason. This includes weather conditions as we have reserved the dates for your enjoyment.

Deposit: A deposit of $100.00 will secure your reservations for your stay, which will be applied toward your room rate. We accept Visa and MasterCard, Money Orders and Certified checks. An imprint of your Visa or MasterCard will be required upon check-in for a security deposit. In the event you don’t have a credit card, a cash deposit is required-amount depends on cabins size. $100.00 per bedroom is standard policy. Deposit is refundable, by mail, within 10 days of departure, providing there are no damages. You will be asked to provide a valid driver’s for verification of person who is renting the cabin and showing the responsible party of the cabin.

Hot Tubs: Hot tub covers are inspected after each rental. Damages to any cover will result in a $350.00 charge. Please use care when removing and replacing the cover to prevent damages. There will be additional fees if you use bubbles or oils in the hot tub. Do not wear jewelry in the tub. Wearing make-up may cause a reaction due to the chemicals in the tub. Hot tub chemicals in hot tub may react to hair colors or chemicals. If you are sensitive to the chemicals, please do not use the Hot Tub. We recommend to shower before and after each use of the Hot Tub. If you have any medical conditions please contact your physician before using the hot tub. Please check water temperatures in the whirlpool, bath, and hot tub before entering. Use hot tub at your own risk.

Pool Tables: Some cabins come with a Pool Table. There will be a $15.00 charge to replace broken pool sticks. If the felt is damaged on the table there will be a $350.00 charge to replace the felt. Please be careful when playing pool, so that other guests may enjoy use of the pool table too. Do not move the Pool Tables. There will be additional charges if pool tables are moved back to original position and re-leveled.

No Littering: We ask that you do not litter. Because of wild animals in certain areas we have for your convenience garbage receptacles located beside our office if you have excessive garbage.

Fireplaces: If you have a wood burning fireplace, use extreme care with the fireplace ashes and smoking materials. Dispose of ashes in the metal ash bucket or ash can only. Please do not leave the chalet while fire is burning. Open damper before building a fire. Please do not toss hot wood into the yard. Mountains are vulnerable to forest fires. Fireplace is in operation October 1^{st thru April 1st. If you have a gas burning fireplace, do not move or tamper with the gas logs. Do not put anything in the fireplace.}